Customer Engagement Software
Build better relationships and improve customer service. Grow brand recognition and increase repeat business.
NextService utilizes the power of NetSuite across all functional areas to improve customer engagement. Real time information is provided from the field ensuring fast decision making, efficient deployment of resources, complete inventory accountability and 360 degree metrics to measure, track, grow and improve performance.
If you actively manage customer relationships and provide responsive and valuable services, customers will be retained, they will grow with you and they will recommend you to others.
- Build your brand (with great service)
- Increase customer satisfaction
- Increase the number of first time fixes
- Improve technician efficiency
- Grow service revenue
- Turn customers into brand advocates