Is it Time for a Field Service Health Check?

The team at NextService are experts in helping existing Field Service businesses review their current Field Service operations, identify areas of risk or potential benefit, and assist with making recommendations on how Field Service Management Software can streamline your operations and increase your customer satisfaction through field mobility.

Field Service Health Check

Request a field service health check to better understand how you could be increasing efficiency, transparency and profitability.

Are you an existing NetSuite user having difficulties managing your remote field operations team?

Is it time to move to phase two and develop your field service management inside NetSuite? Have you succumbed to a standalone field service software product that integrates poorly with your ERP? You started developing but found complexities connecting with NetSuite?

We can help! We are experts in assisting existing NetSuite customers to review their current field operations processes and providing seamless real-time solutions.

We can assist you if you’re experiencing any of the following:

Scheduling Problems

Scheduling is limited to a whiteboard or online calendar that is not connected to the ERP.

Field assets not available

Tracking assets in the field is limited to spreadsheets and calls.

Unreachable Staff

You don’t know where your field staff are and utilization is down.

Inventory Nightmare

Inventory and spare parts are unmanageable, you're losing stock, and consumables are not billed.

Poor Customer Experience

Your on-site field representatives don’t know the customer's history, compromising the customer experience.

Field Running on Paper

Safety checklists and compliance forms are on paper, and sometimes just not done at all.

Expert advice to back you up in all phases of development and maintenance.

Our specialized process of assessing, monitoring and consulting allows us to offer a solution that's the perfect fit for your field service company.

1. Understanding your business

We go in depth to understand your business, your current NetSuite solution, your challenges and improvements you want to address.

2. Business Requirements Workshop

Our Software Consultants will undertake a detailed review of how you manage your existing field service business.

3. Implementation

Implement the changes and improvements that have been highlighted throughout the process.

4. Go Live

Going live with your improved NetSuite Field Service solution is exciting and will immediately transform your business.

5. Continual Improvement

We offer support to our customers to ensure that help is always at hand.

Local experts to guide you through.

Our local team of NetSuite Field Service experts are here to help. We have assisted many NetSuite customers to evaluate their current field management processes.

Full Health Check Assessment Guide with Checklist

Download our Health Check Guide that details everything you need to know about benchmarking, understanding and implementing a Field Service Solution for NetSuite. Fill the checklist and evaluate your current FSM platform.

Award Winning Field Service Management Software

Award Winning Software

NextService was recognized as the 2013 winner of NetSuite's 'YOURsuite' award for Best Internal Development. NextService was selected from more than 12,000 organizations and subsidiaries that have implemented NetSuite.

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