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The #1 field service management choice for NetSuite customers
Streamline Scheduling and Dispatch
Adapt work order management to fit your business
Assign the right technician/s every time. Schedule individuals and teams (crews).
Improve efficiency at customer site by providing full visibility into job details.
Schedule new jobs based on technician proximity and availability with real-time status and location updates.
Provide direct assistance from the office by emulating what is on the technician’s mobile app.
Improve Field Productivity with the Mobile App
Increase first-time fix rates; decrease truck rolls
Reduce calls back to the office by providing full access to customer and asset history.
Improve compliance and increase efficiency by streamlining data collection with custom checklists and forms.
Speed cash flow by verifying job completion in the field with digitally captured photos and signatures.
Decrease stock loss and improve parts availability with the ability to manage inventory from the field.
Get 100% Inventory Visibility
Reduce inventory leakage and eliminate write-offs
Consume and track inventory in the field and send data directly into NetSuite’s inventory functionality.
Don’t miss out on upsell opportunities by maintaining fully stocked vans & tool kits.
Increase first time-fix rates and eliminate secondary truck rolls due to lack of inventory.
Maintain positive customer relationships by automating Return Merchandise Authorizations in the field.
Manage Full Lifecycle for Every Asset*
Give field techs instant access to all asset data
*Assets managed include fixed assets, customer assets, and sub-assets. This covers everything from elevators, escalators, and ships to machinery, appliances, and even customer sites and locations. Any property owned by a person or company regarded as having value.
Empower technicians to diagnose and triage problems with full asset visibility.
Ensure safety and compliance by confirming assets are in compliance and operating successfully.
Manage lifecycle costs by tracking costs at every stage and better managing warranties.
Guarantee timely preventative maintenance by automating maintenance and warranty service schedules.
Transform Reporting & Analytics
Extract meaningful operational intelligence from one source of truth
Expedite decision making and increase revenues using the power of NetSuite’s reporting engine.
Eliminate reporting gaps and improve data integrity. Benefit from a native NetSuite solution that gives you access to real time information across all functions of your business.
Utilize more than 50 standard reports to do everything from determining profitability, to locating inefficiencies, and track improvements, plus much more.
Ensure safety and compliance by digitizing record keeping for easy audit and analysis.
Embrace the Power of NetSuite
Choose the number one cloud ERP software for business
Improve overall business productivity with a single unified business management software suite.
Manage financials, customer relationships, e-commerce, field service, and much more, in one system.
Reduce costs, optimize accounting, streamline logistics, automate reporting, and improve overall business profitability.
Gain a powerful competitive advantage with true cross department alignment, enhanced customer retention, and the discovery of new upsell opportunities.
NetSuite supports a comprehensive range of modules, called SuiteApps, that extend the software’s functionality even further. Learn more at SuiteApp.com.
Next Service Field Service Management Software
Watch a demo of the field service management features of Next Service software, the only enterprise-class mobile field service management software solution built-in, on, and for NetSuite. Big benefits make Next Service The choice for mobile field service operations. Improve technician efficiency, reduce costs, and increase service revenue today.