The only enterprise-class field service management solution built in, on, and for NetSuite. 

Next Service, a product of Next Technik, delivers a fast and significant return on your investment (ROI).

The #1 field service management choice for NetSuite customers

Streamline Scheduling and Dispatch

Adapt work order management to fit your business

  • Assign the right technician/s every time. Schedule individuals and teams (crews).

  • Improve efficiency at customer site by providing full visibility into job details.

  • Schedule new jobs based on technician proximity and availability with real-time status and location updates.

  • Provide direct assistance from the office by emulating what is on the technician’s mobile app.

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Improve Field Productivity with the Mobile App

Increase first-time fix rates; decrease truck rolls

  • Reduce calls back to the office by providing full access to customer and asset history.

  • Improve compliance and increase efficiency by streamlining data collection with custom checklists and forms.

  • Speed cash flow by verifying job completion in the field with digitally captured photos and signatures.

  • Decrease stock loss and improve parts availability with the ability to manage inventory from the field.

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Get 100% Inventory Visibility

Reduce inventory leakage and eliminate write-offs

  • Consume and track inventory in the field and send data directly into NetSuite’s inventory functionality.

  • Don’t miss out on upsell opportunities by maintaining fully stocked vans & tool kits.

  • Increase first time-fix rates and eliminate secondary truck rolls due to lack of inventory.

  • Maintain positive customer relationships by automating Return Merchandise Authorizations in the field.

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Manage Full Lifecycle for Every Asset*

Give field techs instant access to all asset data

*Assets managed include fixed assets, customer assets, and sub-assets. This covers everything from elevators, escalators, and ships to machinery, appliances, and even customer sites and locations. Any property owned by a person or company regarded as having value.  

  • Empower technicians to diagnose and triage problems with full asset visibility.

  • Ensure safety and compliance by confirming assets are in compliance and operating successfully.

  • Manage lifecycle costs by tracking costs at every stage and better managing warranties.

  • Guarantee timely preventative maintenance by automating maintenance and warranty service schedules.

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Transform Reporting & Analytics

Extract meaningful operational intelligence from one source of truth

  • Expedite decision making and increase revenues using the power of NetSuite’s reporting engine.

  • Eliminate reporting gaps and improve data integrity. Benefit from a native NetSuite solution that gives you access to real time information across all functions of your business.

  • Utilize more than 50 standard reports to do everything from determining profitability, to locating inefficiencies, and track improvements, plus much more.

  • Ensure safety and compliance by digitizing record keeping for easy audit and analysis.

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Embrace the Power of NetSuite

Choose the number one cloud ERP software for business

  • Improve overall business productivity with a single unified business management software suite.

  • Manage financials, customer relationships, e-commerce, field service, and much more, in one system.

  • Reduce costs, optimize accounting, streamline logistics, automate reporting, and improve overall business profitability.

  • Gain a powerful competitive advantage with true cross department alignment, enhanced customer retention, and the discovery of new upsell opportunities.

  • NetSuite supports a comprehensive range of modules, called SuiteApps, that extend the software’s functionality even further. Learn more at


Next Service Field Service Management Software

Watch a demo of the field service management features of Next Service software, the only enterprise-class mobile field service management software solution built-in, on, and for NetSuite. Big benefits make Next Service The choice for mobile field service operations. Improve technician efficiency, reduce costs, and increase service revenue today.

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Want a personalized demo?

Meet with a member of our team for a personalized demo of Next Service to learn about how our award-winning field service software can help your business.
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