NextService for Maintenance Service Companies

NextService provides Field Management within NetSuite

We understand the business needs when it comes to running a large service team. Your business benefits from our comprehensive knowledge of the industry. Having developed NextService from the ground up to meet the requirements of a service company, we intimately understand the demands and requirements.

Native to NetSuite, NextService equips Maintenance Services companies with a 360-degree view of the entire business in real-time. A cloud-based solution, NextService ensures that businesses can run their core applications without having to maintain costly on-premise IT infrastructure and resources. As NextService is a native solution, users bypass issues associated with integration.

NextService allows users to view previous service history, document service actions, parts and consumables used in real-time. Information is immediately sent back to head office upon start and completion to ensure that records can be dynamically scheduled for next time.

Key Benefits for Maintenance Service Companies

  • Service scheduling – drag and drop scheduling of service staff.
  • Geolocation of staff – know the location of your staff for scheduling and route optimization.
  • Automated Programmed Maintenance – automate contracted maintenance, cases, tasks, reminders and phone calls.
  • Mobile Access – real-time collaboration of tasks, jobs, project status and parts management for field staff.
  • Inventory and Parts Management – view van stock in real-time and assign parts in the field.
  • Signature and Photo Capture – capture customer signature upon job completion. Field staff can upload photos on site for quality assurance and verification.
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