Field Service Management Software for Medical Device Companies
NextService is a 'Built for NetSuite' (BFN) native application that is helping medical device manufacturers expand their use of the NetSuite platform to control all aspects of managing a growing medical equipment installation and maintenance service business. Embrace a single-platform solution to simplify your businesses IT ecosystem and empower your team to work more effectively.
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Simplify Medical Equipment Service Compliance
The NextService Mobile app can help simplify service compliance with built-in device history, checklists, forms, and configurable mandatory workflows.
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Decrease inventory leakage
NextService extends NetSuite’s inventory management to field technicians, enabling inventory consumption with the mobile app’s built-in barcode reader.
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Strengthen service contracts
NextService automates preventive maintenance scheduling of assets and ensures service contract terms are met.
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Improve customer satisfaction
The mobile app provides complete service history of each medical device and its components.
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Ensure compliance
The mobile app can capture photos, signatures and enforce specific workflows and processes for device servicing.
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Get real-time visibility
Data from mobile checklists and forms are stored directly in NetSuite for use in in-depth reporting and analytics.
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Boost profitability and increase adaptability
Schedule more effectively and efficiently, and enhance technician productivity.
Complete Service History of Every Medical Device
The NextService asset record is incredibly flexible, enabling your company to store and report on the information that is critical to your business and your customers. And if a piece of medical equipment is moved or sold, all asset history is retained and transferred to the new location or owner.
NextService Mobile App
Our HTML-5-based mobile app operates on any operating system and any device. It is configurable to meet the unique needs of your business - adding or eliminating tabs, records, forms - based on job, asset, or technician skill. It can be configured to enforce workflow rules to ensure compliance with governmental regulations on medical equipment.
Inventory Management
The NextService mobile app works with native NetSuite inventory management features to extend parts tracking to the field. Technicians can consume inventory against existing Sales Orders using drop down menus or the built-in barcode scanner. Experience full transparency of inventory and stock levels.
Scheduling & Dispatch
The NextService Scheduler ensures the right technician is assigned to the right job at the right time. Back office personnel can view the status of every medical device work order and technician in real-time. NextService even includes a mobile app emulator, enabling office personnel to help technicians troubleshoot issues or train personnel remotely.
Gallay Medical automated their field service scheduling, dispatch, and job completion with NextService.
Learn more about how NextService, built for NetSuite, has helped them increase revenue, improve customer service, and eliminate paper from their field operations.
Gallay Medical Case Study
Learn how Gallay Medical streamlined their field service operations with NextService.
Rated Five-Stars on NetSuite SuiteApp
Our customers, thrilled with the efficiency improvements and cost savings provided by NextService, have reviewed us with 5 out of 5 stars on the NetSuite SuiteApp Marketplace.
0 % Decrease in Lost Stock
0 % Increase in Jobs Completed
0 % Reduction in Paperwork
Software for managing medical equipment servicing
Ensure efficient management and maintenance of medical devices, equipment, assets and inventory, with NextService, field service software built for NetSuite.
Book your NextService software demonstration with us.
You can also speak to one of our product experts here.