IT Service Management & Maintenance Software

Keep your clients connected with our scheduling and work order software for IT service management companies. NextService helps your technicians deliver outstanding support in the field.

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Built for Oracle Netsuite

Provide High Quality IT Support

NextService helps IT service management companies improve response times, customer satisfaction and first-time fixes for field support work orders.

  • Delight your clients – Deliver exceptional customer service and schedule the right technician for the job each time.
  • Perform more first-time fixes – Use the inbuilt asset history and inventory management to solve more issues on the first visit.
  • Manage costs – Capture expenses, photos and signatures in the field, and track part usage and supplies in real-time.
  • Respond quickly – Schedule work orders efficiently and view the status of every job and technician in real time.
  • Ensure compliance – Enforce company procedures and workflows on the mobile app, and provide relevant information as required.
  • Increase efficiency – Schedule and complete more IT maintenance jobs without the need for additional personnel.
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Keep Your IT Service Management Clients Online & Connected

Ensure that your IT service field technicians deliver an outstanding customer experience to your clients, and fix information technology problems quickly and efficiently.

Checkpoint Systems automated their field service scheduling, dispatch and job completion with NextService.

Learn more about how NextService helped them reduce overheads and admin work, respond faster to requests and eliminate all paper from their field operations.

Checkpoint-Logo-NextService-Case-Study

Checkpoint Systems Case Study

Learn how Checkpoint streamlined their Field Service operations with NextService.

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Rated Five-Stars on NetSuite SuiteApp

NetSuite SuiteApp Marketplace Five-Star Reviewed

Our customers, thrilled with the efficiency improvements and cost savings provided by NextService, have reviewed us with 5 out of 5 stars on the NetSuite SuiteApp Marketplace.

0 Mobile Users

Taking advantage of our HTML-5 Hybrid Mobile App. The most flexible and powerful mobile solution in the industry.

0 Satisfied Customers

Who've realized the productivity, profitability and performance gains that our NextService software delivers.

0 More Jobs

The average number of additional jobs that technicians using NextService complete every year (versus the number they performed previously).

Software for IT Service Management & Maintenance

Provide reliable, timely support in your IT service management & maintenance business with NextService, field service software built for NetSuite.

Book your NextService software demonstration with us.

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