IT Service Management & Maintenance Software

Keep your clients connected with our scheduling and work order software for IT service management companies. NextService helps your technicians deliver outstanding support in the field.

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Built for Oracle Netsuite

Provide High Quality IT Support

NextService helps IT service management companies improve response times, customer satisfaction and first-time fixes for field support work orders.

  • Delight your clients

Deliver exceptional customer service and schedule the right technician for the job each time.

  • Perform more first-time fixes

Use the inbuilt asset history and inventory management to solve more issues on the first visit.

  • Manage costs

Capture expenses, photos and signatures in the field, and track part usage and supplies in real-time.

  • Respond quickly

Schedule work orders efficiently and view the status of every job and technician in real time.

  • Ensure compliance

Enforce company procedures and workflows on the mobile app, and provide relevant information as required.

  • Increase efficiency

Schedule and complete more IT maintenance jobs without the need for additional personnel.

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Keep Your IT Service Management Clients Online & Connected

Ensure that your IT service field technicians deliver an outstanding customer experience to your clients, and fix information technology problems quickly and efficiently.

Checkpoint Systems automated their field service scheduling, dispatch, and job completion with NextService + NetSuite.

Learn more about how NextService helped them reduce overheads and admin work, respond faster to requests, and eliminate all paper from their field operations.


Checkpoint Systems Case Study

Learn how Checkpoint streamlined their field service operations with NextService.

View Case Study

Rated Five-Stars on NetSuite SuiteApp

NetSuite SuiteApp Marketplace Five-Star Reviewed

Our customers, thrilled with the efficiency improvements and cost savings provided by NextService, have reviewed us with 5 out of 5 stars on the NetSuite SuiteApp Marketplace.

0 % Decrease in Lost Stock

Our customers drastically reduce the amount of lost stock and tools after implementing NextService.

0 % Increase in Jobs Completed

With NextService, our customers' field staff are able to complete at least 25% more jobs, per technician, per day.

0 % Reduction in Paperwork

Our customers are able to completely eliminate paper-based processes for managing their field service operations,

Software for IT Service Management & Maintenance

Provide reliable, timely support to your IT service management and maintenance customers with NextService, field service software built for NetSuite.

Book your NextService software demonstration with us.

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You can also speak to one of our product experts here.