- Use photo and signature capture to boost compliance and verification
- Gather diagnostic data using custom forms for in-depth reporting and analytics
- Ensure operational compliance (i.e. the order that tasks are performed) using the NextService mobile app
- Maintain a complete service history of every device – even if ownership changes
- Use asset history to gather data needed to determine component reliability
- Boost revenue with automated preventive maintenance processes (service contracts)
Automate Preventive Maintenance Processes
NextService's flexible asset records allow medical device manufacturers to offer service contracts that meet the needs of customer or market. Preventive maintenance can be automatically scheduled daily, weekly, bi-weekly, monthly, quarterly, semi-annually, annually or any other time variation.
Mobile Forms and Checklists
Digitize paper forms and attach only the forms needed for a specific job or device type. Send all form information back to NetSuite for use in verifying compliance with governmental regulations or for in-depth analytics related to service or component performance.
Enforce Safety and Service Processes
The NextService mobile app allows companies to ensure that tasks or safety checks are performed - and performed in a prescribed order. The app will not allow a technician to move on to the next task, or complete a job, until work has been completed as defined in the company's operational processes. This ensure compliance with governmental standards for safety and medical device regulations.
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Download the Gallay Medical Case Study
Learn how Gallay Medical streamlined their Field Service operations with NextService.