Food & Beverage Industry Services Software
Ensure that food and beverages are available to customers with NextService, our field service software for suppliers and distributors providing equipment and services using NetSuite.Speak to an Expert
Strengthen the Food & Beverage Supply
NextService software supports food and beverage companies to continue processing and distributing goods and supplying food services to their customers.
- Respond faster – See job progress and food service field staff details easily, and allocate the right technician to the right job in real-time.
- Boost customer satisfaction – Provide outstanding food & beverage customer service and strengthen loyalty and business resilience.
- Reduce return visits – Access a full asset history to help food service technicians address more issues on the first visit.
- Automate follow-ups – Schedule preventative maintenance programs automatically for food and beverage clients to minimize downtime.
- Achieve compliance – Use the customizable checklists and workflows on the mobile app to ensure that food & beverage staff follow correct procedures.
- Performance analysis – Perform in-depth analysis on the service history of food and beverage equipment and components.
- Control costs – Reduce inventory leakage, eliminate manual data entry and complete more food service jobs with fewer staff.
- Manage inventory – Track food and beverage parts usage in real-time, minimize truck rolls and trigger re-ordering as required.
Keep Food & Beverage Companies Operating More Effectively
Use NextService’s native integration with NetSuite to manage your food and beverage services, resolve issues more quickly and increase business productivity.
Comprehensive Asset Management
Store complete service records in NetSuite for food or beverage equipment from any manufacturer, using flexible custom fields to suit business requirements. Service history stays with the asset even when it’s relocated or sold, and can be accessed in the field using the mobile app. Use equipment service history, including parent-child relationships - to evaluate reliability of whole systems and components.
Efficient Scheduling & Dispatch
The NextService scheduling board can be customised to suit your business and displays real-time information on jobs and technicians. Easily schedule field staff based on skills, availability, labor costs, location or job type using the drag-and-drop interface. Modify jobs and create crews with a few clicks and use the emulator to assist or train technicians remotely.
Enforce Process Compliance
The flexible mobile app includes customizable checklists and workflows that ensure that field staff follow correct business processes and comply with industry regulations. Digitize paper forms and perform necessary tasks in the correct order. Store all submitted information directly in NetSuite for further analysis of performance and to verify compliance with policies.
Australian Beverage Corporation automated their field service scheduling, dispatch and job completion with NextService.
Learn more about how NextService, built for NetSuite, has helped them increase revenue, improve customer service and eliminate paper from their field operations.
Our customers, thrilled with the efficiency improvements and cost savings provided by NextService, have reviewed us with 5 out of 5 stars on the NetSuite SuiteApp Marketplace.
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Service Management Software for the Food & Beverage Industry
Increase the reliability and quality of food and beverage equipment and services with NextService, field service management software for NetSuite.