Next Service has been a game changer for our service business.
An Australian coffee supplier replaced paper-based processes, manual data entries, and disconnected software systems with Next Service, creating a fully integrated platform for service delivery that brought all jobs, activities, and data under one umbrella. Visibility and control improved for managers, while morale and productivity improved for technicians. Most importantly, clients were happier thanks to superior service.
Intelligent Scheduling & DispatchExpedite service and put the right tech on every job with intuitive scheduling tools that work at any speed and scale.
Real-Time Inventory ManagementMonitor the location of every truck, part, or piece of equipment in real-time to minimize truck rolls, stop stock loss, and trigger automatic reordering.
Asset ManagementKeep ongoing records of all assets under service that electricians can access (and add to) from the field. Improve first-time fix rates and start offering preventative maintenance packages.
Customizable Mobile AppChange how the mobile app looks and functions so technicians have an ideal tool to access information, instruction, and assistance anywhere in the field.
Continuous Work Order ManagementCapture all job details from scheduling through the entire service life cycle to improve coordination, meet all client expectations, and ensure accurate billing.
Revealing Reporting & AnalyticsWith all service data on the same platform as the robust reporting tools in NetSuite, it‘s simple to analyze and report on performance for better decision-making.
Reliable Safety & ComplianceTechs can follow checklists and forms in the field to ensure they comply, then use digital signatures and pictures to provide proof in an audit-ready format.
On-Platform with NetSuiteThe NetSuite ecosystem contains dozens of powerful business tools that can all run on-platform with Next Service, combining their strengths into a unique tech tool.
Excellence in Food & Beverage Service
Next Service FSM software enables the fast, effective, and consistent service clients demand in the food and beverage industry. Using intuitive tools that synchronize service delivery, Next Service takes service delivery to new heights, along with productivity and profitability.
Safety and Compliance
Use the customizable checklists and workflows on the mobile app to ensure that food & beverage staff follow correct procedures. All information flows seamlessly from field-to-office.
Make sure the right parts are always in stock and that essential tools don’t go missing by monitoring the entire inventory in real time. Visibility into upcoming jobs enables strategic reordering to control stock levels and costs. Techs can track what they consume in the field with a bar-code scanner or facilitate the return process.
Store the entire service history for any food and beverage equipment in one place with fully customizable fields. Techs can access this info through the Next Service app to inform the repair process and improve first-time fix rates. You can also offer lucrative preemptive maintenance packages by tracking when assets are due for service and dispatching someone automatically.
Next Service Turns Users Into a Well-Oiled Machine for Food & Beverage Service
60%faster invoice and payment
50%faster spare parts dispatching
80%fewer data issues