Field Service Management Software to Boost Profitability and Increase Productivity

Increase service revenues, improve operational efficiency, and delight your customers with the industry's most flexible and powerful field service software solution for NetSuite.

Why NextService?

The only enterprise-class mobile field service management software solution built in, on and for NetSuite.

1. Built-in, on, and for NetSuite

NextService leverages native NetSuite functionality (like inventory, customers, locations, and more) and adds scheduling and dispatch, customer asset management, and a robust mobile app – to deliver a comprehensive NetSuite field service management software solution.

When NetSuite customers implement our field service management platform, there is no API, no data re-entry, no secondary database to add cost, complexity, and possible confusion.

2. Customer Asset Management

Customer assets are stored in configurable NetSuite records that can accommodate any industry and device. Asset history can be used for in-depth reports and analytics – and even for automating preventive maintenance and other repeatable service offerings. Should a customer asset move or acquire a new owner, all service history is transferred to the new location or ownership.

3. NextService Scheduler

Built completely within NetSuite, the NextService Scheduler provides robust viewing filters (technician, region, technician skills, labor cost, more) along with the ability to view the status of every job and every technician in real-time. The Scheduler includes pop-ups that enable office personnel to access customer, location, job, asset, and other information directly from the Scheduler.

And, the Scheduler also includes the ability for office personnel to view a technician’s mobile app in real-time. Office personnel can therefore help technicians overcome potential problems – and even train new technicians to use the app remotely.

4. Mobile Field Service Software App

Based on HTML-5, the NextService mobile app is an operating system and device agnostic. The mobile field service software can be configured to add or exclude information by job type, technician, asset, or other criteria. Custom forms and checklists can be added that feed their contents directly back to NetSuite for in-depth reporting and analytics.

The mobile app also includes all the features one would expect in a mobile field service management solution – voice recognition, mapping, signature and photo capture, and more.

5. Field Service Solutions Experience

Pre-Sales, Sales, Implementation, Support. We’re field service experts. Our team is comprised of personnel with decades of experience in NetSuite implementation and field service operations software. We can help your company implement NextService, NetSuite field service software, using only the best practices and processes to help distance your company from the competition.

0 % Decrease in Lost Stock

Our customers drastically reduce the amount of lost stock and tools after implementing NextService.

0 % Increase in Jobs Completed

With NextService, our customers' field staff are able to complete at least 25% more jobs, per technician, per day.

0 % Reduction in Paperwork

Our customers are able to completely eliminate paper-based processes for managing their field service operations,

Field Service Management Software for NetSuite

Manage your field service operations easily using NextService, the premier choice for mobile field service management software with a powerful customer asset management, drag-and-drop scheduler, and user-friendly mobile app. Your next service calls deserve NextService -- field mobility for NetSuite.

Rated Five-Stars on NetSuite SuiteApp

NetSuite SuiteApp Marketplace Five-Star Reviewed

Our customers, thrilled with the efficiency improvements and cost savings provided by NextService, have reviewed us with 5 out of 5 stars on the NetSuite SuiteApp Marketplace.