Award-Winning Field Service Management Software Built in Australia

Fully optimised for customers & partners in Australia and New Zealand!
Built for Oracle Netsuite

If necessity is the mother of invention, Next Technik is the child. When executives at Headland Machinery, a wholesale distributor of industrial equipment in Australia, needed new software to support field service operations, they found every option inadequate. So, they built their own ideal solution – one that existed within the NetSuite ecosystem to seamlessly connect Field Service Management (FSM) with Enterprise Resource Planning (ERP). This development project evolved into what is now Next Technik: a team with NetSuite and field mobility in our DNA.

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Field Service Software for NetSuite

Robust features and incredible flexibility.
NextService is designed to meet the needs of field service organizations both large and small. NextService IS field service for NetSuite.

Customer Engagement

Cultivate your customers with enhanced service offerings. Ensure the right tech is assigned to the right job - every time with NextService scheduling built inside NetSuite. Drive efficiency with real time status of every job and every technician.

Work Order Management

Increase profitability by simplifying and digitizing the NetSuite work order management process. Track work orders from creation to invoice in just seconds. Automate preventive maintenance processes.

Schedule & Dispatch

Drive business efficiency with an interactive, real-time, scheduling and dispatch system. Create work order assignments, quickly, easily - and accurately!

Field Mobility

Take advantage of the industry's most flexible mobile app to improve customer service, technician productivity and your company's bottom line. Include custom checklists or forms, access asset history and consume inventory - using any iOS, Android or Windows device.

Reporting & Analytics

Get the information you need to help your business grow. Leverage NetSuite dashboards and our 50+ saved searches to discover the people, processes and services responsible for the most revenue or problems that result in revenue leakage. Use filters to increase report granularity.

Inventory & Returns

Increase first time fixes while decreasing inventory leakage. Use our built-in barcode scanner to consume inventory directly from the mobile app and update NetSuite inventory levels in near real-time. Automatically turn installed inventory items into customer assets.