Where NetSuite field service mobility is an adventure in innovation.
A team focused on continuous exploration of NetSuite field service innovation. Explorers, innovators, believers in transforming customer engagement.
Our Story
If necessity is the mother of invention, Next Technik is the child. Our story is one of progress, innovation, and customer focus -- a story we continue writing every day.
Our Values
Our values guide every decision we make, every solution we build, and every relationship we have. We are committed to leaving the world better than we found it.
Our Team
The people who develop, market, implement, and support our NextService product and NetSuite Apps are our most valued resources -- the vibrant beating heart of the company.
Our Story
If necessity is the mother of invention, Next Technik is the child. When executives at Headland Machinery, a wholesale distributor of industrial equipment in Australia, needed new software to support field service operations, they found every option inadequate. So, they built their own ideal solution – one that existed within the NetSuite ecosystem to seamlessly connect Field Service Management (FSM) with Enterprise Resource Planning (ERP). This development project evolved into what is now Next Technik: a team with NetSuite and field mobility in our DNA.
Our Founders
Peter and Diane Kloe purchased Headland Machinery in 1979 and grew it into an industry leader. Now their children, Richard, an engineer by training, and Annaliese, a born businessperson, occupy key leadership roles. Next Technik benefits from the experience and knowledge of two generations of the Kloe family – decades of field service experience and a wealth of knowledge about improving customer engagement through superior service.
Our Vision
To transform customer engagement through field mobility.
Our Mission
Our mission is to help customers grow their business through exceptional customer engagement. By providing all the tools necessary to fine tune field service, we empower customers to exceed expectations and cultivate a reputation for excellence. NetSuite development may be our area of expertise, but helping clients achieve their business objectives is our mission.
Listening is the key.
Our Values
We invest in our people to help them develop and achieve their personal and professional goals, and we are committed to leaving the world better than we found it. The innovation that goes into our products extends to our goal of making a positive impact on the world.
Customer Focus
Positive customer outcomes for long-term success. Every new feature we include in our software is the result of collaboration, people working together to turn ideas into reality and striving toward a common goal of delivering amazing customer experiences.
Quality
Ensuring product quality and reliability.
Our engineers have an intense focus on simplicity and positive user experiences, resulting in beautifully designed software. We judge our success not by the effort we expend, but by the benefits our customers enjoy.
Innovation
Driving innovation through technology.
Curiosity drives us. We are thinkers and inventors. We welcome challenging conversations, and we love shifting paradigms. We are constantly seeking new and better ways to develop and distribute our software.
Ownership
Taking ownership and accountability.
We each take ownership for the company’s success. We have created an environment in which team members feel empowered to act and to bring about change. Our culture fosters initiative, accountability, positive results and trust.
Integrity
Operating with honesty and moral soundness.
Integrity engenders team and customer engagement while creating a healthy organizational culture.
Our Skills
Stakeholders can rely on our developers to build NetSuite applications -- from the initial concept to final product -- that offer enterprise-class data privacy, data management, security, and availability. Our technical expertise is matched by an unparalleled understanding of field service in all forms and the link it has to customer engagement and revenue growth. Our fundamental skill is this: we began building field service solutions for our own business (not to meet a market demand), so we have an inside perspective on what our clients need and want that is more authentic than other field service solutions in the marketplace. This is reflected in a responsive user interface that optimizes every aspect of field service.
Our Product
NextService is a comprehensive solution for field service management built native for NetSuite and functional on ANY device. By enhancing NetSuite with a modern responsive user interface and user experience that improves user engagement and team productivity, we earned NetSuite’s ‘YOURsuite’ award winner for Best Internal Development in 2013. The software underwent a comprehensive overhaul before becoming a commercial product available to the public. Now it is the leading FSM app available inside NetSuite, and it rivals anything on the market. Discover why FSM integrated with ERP is currently the gold standard and quickly becoming the only acceptable option.
Our Team
The people who develop, market, implement, and support our NextService product and NetSuite Apps are our most valued resources – the vibrant beating heart of the company.
At Next Technik, I like having the room to do a good job. I've had other jobs where completing the project is more important than the end result.
Head of Engineering/Product Development
Next Technik is full of awesome people who really care about our customers and are invested in the growth of our organisation, which really resonates with customers and our partner community. The company has been so supportive of where people want to take their careers, there is a lot of opportunities for individuals to contribute to our growth. I've personally seen Next Technik grow from grassroots to a global solution offering, so I'm excited about our future!
Global Partner Manager
I love being part of a company that values your professional growth and works with you towards your career goals. Next Technik is an open space to grow as a professional and working alongside a multidisciplinary team makes me learn new things constantly.
Graphics and Multimedia Design
Our people are smart, passionate and care about each other and our customers. I love creating space to try new things, celebrating ownership and initiative. At Next Technik it is OK to make a mistake, as this is how we all continuously improve.
CEO
For me, work needs to be a place where I learn new things every day and can work with a motivated team. I have BOTH at Next Technik!
Senior Solutions Consultant
Since day one I have felt welcomed and supported by the entire team at Next Technik. Everyone at NT is friendly, passionate, and driven to achieve - and this makes for a great working culture.
Finance Manager
Working with a passionate close-knit team that share a commitment to brilliant software gets my motor running. Watching our software shine for customers and being part of that experience gives me an enormous sense of satisfaction.
Customer Success Manager
There are so many things I appreciate about working at Next Technik. Everyone here is always willing to help. The leadership takes time to ask how you're doing and truly wants the best work environment for all. Ours is a high-energy environment with razor sharp focus on customer outcomes.
Account Executive